Security
Protecting Your Bank Accounts
Essential steps to keep your bank and e-wallet accounts secure.
Essential steps to keep your bank and e-wallet accounts secure.
Your bank account and e-wallet (GCash, Maya) security starts with strong, unique passwords. Never reuse passwords across accounts, and avoid using birthdays, names, or simple patterns like "123456".
Enable all available security features: biometric login, two-factor authentication (2FA), transaction notifications, and login alerts. These create multiple layers of protection.
Never share your account number, card number, CVV, expiration date, PIN, or OTP with anyone — not even someone who claims to be a bank employee. Real bank staff will never ask for these details.
Regularly check your transaction history for unauthorized activity. If you notice anything suspicious, contact your bank immediately through their official hotline. Time is critical in fraud cases — acting quickly can help recover lost funds.